Support

How can we help?

Questions? We're here. Reach out anytime — we respond within 24 hours on working days.

settings

Technical support

Platform bugs, simulator issues, and account access problems.

payments

Billing & payments

Subscriptions, invoices, and refund policy questions.

help_center

General inquiry

Partnerships, enterprise training, and platform feedback.


Get in touch

Fill out the form and we'll get back to you within one business day.

schedule

Support hours

Mon – Fri, 9 am – 6 pm IST


Frequently asked questions

search
Once your payment is confirmed, all purchased exams appear in your Dashboard. Click the exam title to start your practice session.
If you are not satisfied with your purchase, we offer a full refund within 24 hours of the transaction date, provided you have not accessed any mock test. You are permitted to attempt a maximum of one (1) practice test — whether a topic-wise test or a full practice set — and still remain eligible for a refund. Accessing more than one mock test, of any type, will make the purchase ineligible for a refund. Contact support@cloudverra.in to request a refund.
Absolutely. Our content team updates question banks every month to stay aligned with the latest exam objectives from major cloud providers.
Not yet, but the platform is fully responsive on mobile browsers. You can add it to your home screen for quick access — it works just like an app.
Each mock test comes with 3 reattempt allowances. Practice tests have unlimited attempts so you can keep drilling until you're confident.

Still have questions?

Talk to our team arrow_forward