Introduction
Welcome to CloudVerra. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@cloudverra.in.
When you use any of our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain what information we collect, how we use it, and what rights you have in relation to it.
Information We Collect
person Personal Information Provided by You
We collect personal information that you voluntarily provide when you register, purchase a course, or contact us — including your name, email address, and payment details.
analytics Information Automatically Collected
We automatically collect certain information when you visit or use the platform — including device info, IP address, browser type, exam attempts, scores, and session activity. This helps us improve your learning experience.
How We Use Your Information
We use your information to provide and improve our services, process payments, send account-related communications, and analyze platform performance.
- check_circle To facilitate account creation and login.
- check_circle To send administrative and account-related emails.
- check_circle To fulfill and manage your purchases and course access.
- check_circle To analyze usage and improve the platform experience.
Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information. Payment processing is handled by Razorpay — we do not store card details on our servers. However, no electronic transmission over the Internet can be guaranteed 100% secure.
Your Rights
Access & Portability
You have the right to request copies of your personal information and ask us to transfer it to another provider.
Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Erasure
Under certain conditions, you have the right to request that we erase your personal data from our systems.
Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw it at any time.
Cookies
We use cookies to keep you logged in and understand how users interact with the platform. You can disable cookies in your browser settings but some features may not work correctly.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this policy, contact us at:
CloudVerra